Artificial Intelligence
Boris Krumrey, Chief Robotics Officer, UiPath UiPath

Robotic Process Automation (RPA) and Artificial Intelligence (AI) have been getting a huge response in recent years as machine life has developed at an extreme pace. Many people, including several scientists, believe that humanity's time on earth is a brief transitional phase between primordial organic life and the era of the machines.

However, this development has also given birth to several questions; the most significant of them is whether AI will take over humans. Will the machines be more capable than the humans? In an exclusive interview with International Business Times, Singapore, Boris Krumrey, Chief Robotics Officer of UiPath, explains the future of AI that will surely answer all the questions related to robotics.

Will AI replace human beings in future?

AI will surely come and replace activities that are not complex and not require too much of brain, like the non-creative things and all. At the moment, AI covers all the cognitive part that includes recognizing certain objects, documents, making basic decisions and that is almost 50 to 70 percent of work people are doing. But, making decisions in developing and in the broader picture will never be replaced.

The adaptation of AI is not going to be tomorrow just because the technology is there. It's not going to happen like that. This is because it going to be driven by the way we adapt. Yes, the technology could do something but it's very specific and is still very narrow. It's going to stay this way. In order to adapt those systems, we need to change our education system as well.

How to educate people about AI?

We need to encourage more creativity. We assume that access to information is endless and always available. People should be educated to do things in a meaningful way so that they can implement knowledge in everything. Teachers should use new methods to teach students and come out of the systematic process. Only going by the book will not help to enhance their creativity.

Can an AI be self-aware and think?

Not really. AI is an extremely powerful business tool that is supporting companies and their customer service strategies. It's creating a better customer experience. But, it can't be self-aware.

Can we say that AI will be intelligent, but not more than its creator?

It will be more intelligent in terms of knowledge or make inquiries about knowledge. It can access to information but if you put the dots together in a broader sense, making the conclusion is not what the AI system is going to be able to do. It cannot have common sense and that's going to be the key thing. That's what the humans have. Humans can always customize the AI according to their requirement that can support them.

What would an AI be doing that could give a threat to humans?

Some jobs that don't require too much of brains and are rule-based, those low-complexity jobs are going to be surely replaced by robots. But, if you look at the broader picture. Those people can be enhanced to do something better and intelligent work. Now the challenge is that some people are very happy to stay in that minimal stuff. Those people will have a problem. People who won't be able to evoke to the next level are sure to struggle.

If you look at it in a different way, AI can actually help people become more active and be more responsible towards work. In a way, you can have a teacher that will help you to train and test yourself. AI will make things easy for everyone. Technology will enable them to use automation in every possible way. AI is for everyone.

Assuming that robots will replace low-complexity jobs, what kind of impact will a mature robotics industry have on the environment?

We can process far better at scale and we can make life easy and better for many. The supervision will still be done by the same amount of people we have and even maybe by slightly fewer people as we move forward. You will have a lot of growth out of more productivity and that's how AI is going to help the industry. It will help us make more effective, more productive and will help us to comply with the demand.